Last updated: 18 September 2026

Privacy Notice

This notice explains how StudyHub processes personal information under South African privacy law.

1. Responsible party

StudyHub, operated by JP Van Wyk, determines why and how customer information is processed. Privacy requests may be sent to examtestgenius@gmail.com.

2. Information collected

• Name, email address and optional phone number supplied at checkout.
• Order ID, products, amount, payment status, PayFast transaction reference and delivery status.
• Administrative notes, support messages and technical security logs.
• Essential local browser storage used for site preferences and Admin login state.

3. Purposes

Information is used to create and fulfil orders, confirm payment, deliver ZIPs and invoices, prevent fraud, provide support, maintain accounting and legal records, manage complaints and secure the service.

4. Lawful basis

Processing is limited to what is necessary for contract performance, legal obligations, legitimate operational and security interests, or consent where consent is required.

5. Sharing and operators

Information may be processed by PayFast, Google Apps Script, Google Workspace/Drive, email services, GitHub Pages and other service providers required to operate StudyHub. StudyHub does not sell personal information.

6. Retention

Order and transaction records are retained only for as long as reasonably necessary for delivery, legal, accounting, tax, fraud-prevention and dispute purposes. Records that are no longer required should be securely deleted or de-identified.

7. Security

StudyHub uses access controls, private Script Properties, token-protected Admin functions and limited public catalog data. No internet system is risk-free, and security incidents will be handled in accordance with applicable obligations.

8. Rights

A data subject may request access, correction, deletion where lawful, restriction or objection, and may complain to South Africa’s Information Regulator. Use the Privacy Request page.

9. Children

StudyHub is intended for learners and parents or guardians. Where a learner cannot lawfully consent, a parent or competent person should complete the purchase and supply the delivery information.

10. Direct marketing

StudyHub will not use checkout information for unrelated marketing without an appropriate lawful basis or consent. Transactional order and delivery messages are not marketing.